Hotlink Postpaid Online Exclusive Deals

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• What is the Hotlink Postpaid Online Exclusive Campaign?

  Maxis will reward Touch’n'Go eWallet credit worth RM35 for customers who sign up and successfully activate a new line on Hotlink Postpaid 45 Plan under this Campaign; on a first-come, first-served basis from 7 November 2024 until 31 January 2025 (both dates are inclusive).
  

• What is the campaign period?

  The campaign will be held from 7 November 2024 until 31 January 2025 (both dates are inclusive).

• Who is eligible to participate in this campaign?

  This campaign is open to all new & existing customers who purchase the following plan under this Campaign at Hotlink Online Store:
  

  1. Hotlink Postpaid 45 (Referred to as “Participating Hotlink Plan”).

• Is my purchase at Maxis store also eligible for reward from this campaign?

  No, this reward is available exclusively ONLINE at Hotlink Online Store.

• How will I know if I received the Touch‘nGo credit?

  Group	Activation Period	Fulfilment Schedule
  Group 1	Successfully activate new line on Hotlink Postpaid 45 Plan from 7 November 2024 until 14 December 2025.	You will receive the Touch’n'Go eWallet credit in your Touch’n'Go eWallet account by 30th December 2024. You may check the notification at your eWallet profile, tap on "Inbox" followed by "Activities". In the event of Maxis’ unsuccessful attempt to fulfil the reward on 30th December 2024, Maxis will send a SMS to notify the newly registered mobile number and re-attempt crediting the reward twice on a weekly basis (i.e., by 6th January 2025 and 13th January 2025 respectively).
  Group 2	Successfully activate new line on Hotlink Postpaid 45 Plan from 15 December 2024 until 31 January 2025.	You will receive the Touch’n'Go eWallet credit in your Touch’n'Go eWallet account by 17th February 2025. You may check the notification at your eWallet profile, tap on "Inbox" followed by "Activities". In the event of Maxis’ unsuccessful attempt to fulfil the reward on 17th February 2025, Maxis will send a SMS to notify the newly registered mobile number and re-attempt crediting the reward twice on a weekly basis (i.e., by 24th February 2025 and 3rd March 2025 respectively).

  Prior to this, please download the Touch’nGo app and register an account with your newly registered mobile number to receive the free credit.

  For Touch’n'Go eWallet credit enquiries, you may contact Touch’nGo eWallet at the following channels:
  Email: cfmssupport@tngdigital.com.my
  Phone: +603 5022 3888 (Mon-Sun 7.00am – 10.00pm)

  or

  Submit a request to the Touch’nGo eWallet Help Centre here.

• What is the validity of the Touch’nGo credit?

  There’s no expiry date for the eWallet credit to be used.