How much is the Hotlink Tourist SIM and what will it come with?

The Hotlink SIM starter pack comes preloaded with RM5 credit and 8GB high-speed Internet, both valid for 15 days. It will also include FREE 60 minute(s) domestic calls & FREE 60 minute(s) IDD calls to China & India.

What are the voice call & SMS rates?

Enjoy a flat rate of 15sen/30-sec & 15sen/SMS to all local networks. Video call rate is the same as voice call rate.

How do I use the Internet? Will I be charged pay-per-use rates of 10sen/10kb?

With the Hotlink Tourist SIM , you will not be charged pay-per-use rates. To use the Internet, purchase an Internet Pass by dialing *100#.

How do I manage my account on this plan? E.g. Buy Internet passes, check my balance etc.

To check on your account balances or to purchase additional Internet you may dial *100#.

What is the life cycle of the Hotlink Tourist SIM?

Hotlink Tourist SIM gives you a 15-day active period upon activation.

What will happen to my unused credit after the active period?

Your unused credit after the active period will be forfeited & your line will be terminated.

What will happen to my ongoing Internet subscription after the active period?

All purchased Internet subscriptions will be terminated, unused quota will be forfeited & your line will be terminated after the 15-day period.

What happens if I exhaust my Internet quota?

Once you have exhausted your Internet quota, your browsing speed will be throttled to 64kbps & subjected to our Fair Usage Policy (FUP).

How do I enjoy the Hotlink Tourist SIM benefits?

Please retain the SIM packaging & card and take it to the respective malls' concierges to receive the mall's tourist card, which will entitle you to special discounts & offers at participating merchants. You can find out more details by following the QR code provided on the SIM pack sleeve. Alternatively you can visit https://www.hotlink.com.my/en/plan/tourism-sim/

Frequently Asked Questions

FAQ - Hotlink Plan Upgrade

We strive to consistently bring better value to our customers; hence selected customers will be upgraded from Hotlink legacy plan to Hotlink Prepaid Plan between 12-14 August.
Yes, an SMS will be sent to you on 22 July and 29 July to inform on the FREE upgrade to Hotlink Prepaid Plan. However, you may opt-out by replying NO to 22622 before 9 August.
Hotlink Prepaid plan allows you to enjoy unlimited and high-speed 5G internet. You may purchase uncapped speed internet pass from as low as RM25 with 20GB (4G/5G) + 20GB (5G) and Unlimited calls for 30 days.

For more info, go to https://www.hotlink.com.my/en/faq/products/hotlink-prepaid/
You may continue to use and deplete the quota until it expires.
You may change to Hotlink Prepaid Plan at any time via Hotlink App :

Go to Homepage and click on the top menu ‘Change Plan’ or

Go to Homepage and click “myHotlink” at the bottom menu and click on your rate plan, then click “Upgrade

NOTE: There will be a one-time charge of RM5 for plan upgrade