Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

Add-on Hotspot Pass

  • Anyone on Hotlink Prepaid Unlimited/ Hotlink Prepaid Unlimited ECEM Plan with an active 30-day Unlimited Internet pass can purchase the Add-On Hotspot pass.

  • With Add-On Hotspot pass, you can use any of your Unlimited Internet pass to hotspot or tether with other devices at only RM5.

    • Data quota will be drawn from your existing 30-day Unlimited Internet and Call pass.
    • The speed of your hotspot (tethering) device will depend on your existing 30-day Unlimited Internet and Calls pass.
    • Hotspot pass will expire with your existing 30-day Unlimited Internet and Calls pass.
    Add-On Pass Price Quota Validity Speed
    Hotspot RM5 Drawn from 30-day Unlimited Internet and Calls pass Follows 30-day Unlimited Internet and Calls pass Depends on 30-day Unlimited Internet and Calls pass
  • There is no limit to the number of devices you can use hotspot with.

  • Your Hotspot pass will follow the validity of your Unlimited Internet with the later expiry date.
    I.e., If you have two 30-day Unlimited Internet pass; one expiring on 1 Oct 2021, another on 15 Oct 2021. Your Hotspot pass will expire on 15 Oct 2021.

  • No. The validity of your Hotspot pass will not be extended with the newly purchased 30-day Unlimited Internet pass.

    If you wish to extend the validity of your Hotspot pass, to follow the same validity of your newly purchased 30-day Unlimited Internet pass, you will need to purchase another Hotspot pass.

  • You may add on the Hotspot pass only AFTER your 30-day Unlimited Internet and Calls pass is activated. Login to your Hotlink app or you may dial *100# to purchase a Hotspot pass.

  • Your Add-On Hotspot pass will expire with your existing 30-day Unlimited Internet and Calls pass.

  • Please ensure you have an active 30-day Unlimited Internet and Calls pass before purchasing an Add-On Hotspot pass.

  • It is a one-time add-on pass.

  • Yes. We offer unlimited hotspot with Fair Usage Policy (FUP). Upon reaching the FUP limits (combined usage of hotspot and host device), you will be informed and will be surfing on a reduced speed until the pass expires.

    The maximum FUP limit for 30-day passes with high speed internet is 50GB and there’s no quota limit for surfing on reduced speed. The reduced speed is capped at 512kbps which allows fairly good user experience for video streaming on standard definition, social media apps, internet browsing, etc.

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