How much is the Hotlink Tourist SIM and what will it come with?

The Hotlink SIM starter pack comes preloaded with RM5 credit and 8GB high-speed Internet, both valid for 15 days. It will also include FREE 60 minute(s) domestic calls & FREE 60 minute(s) IDD calls to China & India.

What are the voice call & SMS rates?

Enjoy a flat rate of 15sen/30-sec & 15sen/SMS to all local networks. Video call rate is the same as voice call rate.

How do I use the Internet? Will I be charged pay-per-use rates of 10sen/10kb?

With the Hotlink Tourist SIM , you will not be charged pay-per-use rates. To use the Internet, purchase an Internet Pass by dialing *100#.

How do I manage my account on this plan? E.g. Buy Internet passes, check my balance etc.

To check on your account balances or to purchase additional Internet you may dial *100#.

What is the life cycle of the Hotlink Tourist SIM?

Hotlink Tourist SIM gives you a 15-day active period upon activation.

What will happen to my unused credit after the active period?

Your unused credit after the active period will be forfeited & your line will be terminated.

What will happen to my ongoing Internet subscription after the active period?

All purchased Internet subscriptions will be terminated, unused quota will be forfeited & your line will be terminated after the 15-day period.

What happens if I exhaust my Internet quota?

Once you have exhausted your Internet quota, your browsing speed will be throttled to 64kbps & subjected to our Fair Usage Policy (FUP).

How do I enjoy the Hotlink Tourist SIM benefits?

Please retain the SIM packaging & card and take it to the respective malls' concierges to receive the mall's tourist card, which will entitle you to special discounts & offers at participating merchants. You can find out more details by following the QR code provided on the SIM pack sleeve. Alternatively you can visit https://www.hotlink.com.my/en/plan/tourism-sim/

Frequently Asked Questions

FAQ: Hotlink Youth Club | Hotlink

General

Hotlink Youth Club offers Malaysian youth exclusive access to affordable internet plans, discount vouchers, and exciting perks! Plus, enjoy early access to Hotlink events and special offers.
Malaysians aged 24 and below are eligible. A selected group of individuals will be invited to join this exclusive experience.
If you are selected, you’ll receive an invitation through your Hotlink app.
Eligible members receive vouchers worth up to RM400 over a year via the Hotlink app, subject to change.
Invited customers typically enjoy a one-year membership, during which you'll receive all associated benefits and rewards. Your membership will be renewed for another year if your Hotlink account remains active, and you are still under 24 years old.

Vouchers

You’ll automatically receive vouchers when you open the Hotlink app. They are issued monthly, ensuring continuous savings throughout your membership.

To view your vouchers, go to the 'Hotlink Youth Club” section, select a voucher, and apply it at checkout.
Eight (8) new vouchers are added on the 1st of each month, so check the app regularly for the latest deals.
You may refer to each voucher for details on its validity.
No, you can only use one (1) voucher at a time. Make sure to apply it in the "Select Voucher" section to receive the discount.
e-Vouchers are vouchers where upfront payment is required to enjoy the deal at a discounted rate. As an exclusive member of Hotlink Youth Club, you will enjoy RM2 e-Voucher discount.

For example: If you intend to purchase a tealive e-Voucher priced at RM8, simply apply the RM2 e- Voucher discount upon checkout and enjoy at RM6!