Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) – Maxis TV FREE EPL 2023 Promotion

Version [24th February 2023]

    1. Promotion: Maxis TV FREE EPL 2023 Promotion
    2. You: Person(s) participating in this Promotion.
    3. Promotion and Redemption Period: 13th January 2023 – 28th May 2023 (both dates inclusive). 
    4. The Promotion is subject to the General Terms & Conditions (“GTC”) (at https://www.maxis.com.my/en/terms-conditions/personal/general/maxis-consumer/), the Service Specific Terms & Conditions – Maxis TV (“Maxis TV SSTC”) (at https://www.maxis.com.my/en/terms-conditions/products-services/entertainment/maxis-tv/), this Service Specific Terms & Conditions (“SSTC”), Summary Terms and Conditions (“STC”), Maxis Fair Usage Policy (“FUP”) (at https://www.maxis.com.my/FUP) and any other applicable terms and conditions available at https://www.maxis.com.my/en/terms-conditions/.
    5. Capitalised terms herein have the same meaning as defined in the GTC.
    6. Any conflict or inconsistency between this SSTC, the Maxis TV SSTC, the GTC and STC, shall be construed in the following order of precedence: (a) this SSTC; (b) Maxis TV SSTC; (c) GTC; and (d) STC.
    7. We reserve the rights without liability, to revise this SSTC, the GTC, the Promotion and our pricing at our sole discretion. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You agree and accept that you are responsible for regularly reviewing information on this Promotion and Service(s) at www.maxis.com.my/terms-conditions/personal, including changes to the Agreement. Your continued use of the Service(s), and/or Promotion (after the Effective Date of any revision/change to the terms and conditions of the Agreement, Services, and/or Promotion) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you shall terminate the Promotion and/or the use of the Services by giving us written notice within twenty-eight (28) days from the Effective Date, failing which you are deemed to have accepted the changes.
    1. You are only eligible to participate in the Promotion if you are an existing or new customer of the following during the Promotion and Redemption Period:
      1. Hotlink (Prepaid) Pantas with one active Mobile Internet Pass :
        • RM25
          OR
        • RM35
      2. Hotlink Postpaid :
        • Hotlink Postpaid 30
        • Hotlink Postpaid 40
        • Hotlink Postpaid 60
      3. Maxis Mobile Consumer and Business individuals.
        • Maxis Postpaid 68 (East Malaysia)
        • Maxis Postpaid 98
        • Maxis Postpaid 128
        • Maxis Postpaid 158
        • Maxis Postpaid 188
        • Maxis Family Plan for 4 (RM299)
        • Maxis Family Plan for 6 (RM399)
        • Maxis Family Plan for 8 (RM499)
    2. In addition to clause 8 above, you are eligible to participate in the Offer only if you have a sooka account created via Maxis TV. You may register for a sooka account via Maxis TV if you do not already have one.
    3. You are ineligible for the Promotion if you have any outstanding payments with us.
    4. Notwithstanding the above, Maxis reserves the right to change the eligibility criteria for this promotion from time to time.
    1. During the Promotion and Redemption Period, all EPL matches worth RM9.90 will be offered for free (“Free Pass”).
    2. To redeem the Free Pass, you will need to launch Hotlink or Maxis App, click on the “Football” icon and follow the steps accordingly.
    3. You can only watch the live match or event through your sooka account created via Maxis TV.
    4. The Free Pass is only valid for the live telecast or streaming of the match or event that you have chosen and cannot be used for any other content in Maxis TV.
    5. The Free Pass is NOT: (a) exchangeable with cash, credit or any form of monetary value; and (b) transferable to anyone, including other Maxis or Hotlink subscribers once it has been successfully redeemed.
    1. The Promotion is not valid with other ongoing promotion and not exchangeable for cash or credit-in-kind. The Free Pass cannot be stacked, combined and/or accumulated unless stated otherwise.
    2. Maxis is not responsible for any delay, cancelation and/or failure to deliver of live event or match broadcast on date of event or match.