Hotlink OKU RM10 Rebate

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• What are the eligible criteria to enjoy the RM10 rebate for Differently Abled (OKU)?

  • Registered Malaysian citizen with a valid Identification Card (NRIC)
  • Registered & verified OKU card issued by JKM
  • Age 18 years old and above
  • Open to both new and existing customers
  • One (1) NRIC is eligible for one (1) rebate
  • Applicable to selected Hotlink Postpaid Mobile plans

• What are the Hotlink plans eligible for this special RM10 rebate?

  The rebate is applicable to all new and existing Hotlink Postpaid customers signing up a new line, port-in or change of rate plan to:

  • Hotlink Postpaid ​​30, 45 and 60
  • Hotlink Postpaid and Fibre 99
  • Hotlink Postpaid 60 with Home Internet
  • Hotlink Postpaid 70
    

• How does the special RM10 rebate work?

  The RM10 rebate shall be credited into your monthly bill, deducting your monthly plan commitment fee.
  

• I am an existing Hotlink postpaid customer with OKU card, how do I enjoy this privilege?

  If you are already on a Hotlink Postpaid Mobile plan, you just need to request for the rebate by presenting your original identification card and OKU card issued by JKM at any Maxis Centres.
  

• I have two Hotlink Mobile postpaid lines, will both my postpaid lines be entitled for the rebate?

  No, for one (1) NRIC; each individual can only enjoy rebate for 1 line

• Where to register for this rebate?

  You may walk-in to any Maxis Stores, presenting your original identification card and OKU card to register for this rebate.

• Can I register a plan to enjoy the RM10 rebate?

  Yes.

• Can I register a plan with device to enjoy the RM10 rebate?

  Yes.

• I would like to transfer my Hotlink Postpaid line to my family member, will this rebate transferable?

  No, this rebate is not transferable.  It needs to register under an individual with registered OKU card issued by JKM.

• My OKU card is being prepared by the JKM but I have a temporary identification document with disabilities, can I register for this rebate now?

  You may return at a later day to apply for the rebate once the OKU card is obtained.  The RM10 monthly rebates will be reflected on the bill after the required documents are verified

• What if I am unable to come in person to sign-up for this rebate?

  You can elect a third party representative to sign-up on your behalf at Maxis Stores. The representative will need to bring along your original NRIC and OKU card with official authorization document(s) as proof that he/she can represent you to sign-up on your behalf.

• Can I change my current Hotlink Postpaid plan to the Maxis Postpaid 79 and register to enjoy this rebate?

  Changes from Hotlink Postpaid to Maxis Postpaid plan is allowed, as long as your current Hotlink postpaid plan is not under contract.

  If you have an existing contract on your current Hotlink Postpaid plan, we can extend the rebate now and you may wait for your contract to end, then change your plan. This rebate will be carried forward to Maxis Postpaid 79.

• How long can the customers enjoy the RM10 monthly rebate?

  This rebate will be offered to you as long as you remain on any of the eligible rate plans.