Which Hotlink plan is available for Hotlink Prepaid Online Bundle?

For your convenience, we have bundled Hotlink SIM pack with mobile internet pass. There are 3 options.

Where can I purchase the Hotlink Prepaid Online Bundle?

You may purchase it on Hotlink Online Store.

How do I register my SIM Card on Hotlink Daftar app?

Here are the steps to register your SIM on “Hotlink Daftar” app Step 1: Choose “HOTLINK” for “Register New SIM” Step 2: Scan the QR code on the SIM card Step 3: Scan your ID or passport Step 4: Take a selfie and done! For more info, visit https://www.hotlink.com.my/en/support/plans/switch-to-hotlink/self-registration/

I have activated my Hotlink Prepaid Unlimited SIM pack; how do I enjoy my Unlimited Internet and Calls?

You need to redeem your Unlimited Internet and Calls pass; to redeem, just dial *811#.

I have activated my Hotlink Prepaid Internet 365 SIM pack; do I need to redeem the 10GB Internet Pass?

No. You will get your 10GB Internet Pass when you have activated the SIM Pack.

I am not able to register my SIM, what do I do?

Call 1300-820-120 if you’re not able to register your SIM Card.

Frequently Asked Questions

Hotlink Work From Home

General

This plan is open to all existing Hotlink Prepaid customers to change your existing rate plan to Hotlink Work From Home plan via Hotlink app.
The Hotlink Work From Home Plan is not available on starter pack and only available via Hotlink app for existing Hotlink Prepaid user.

If you wish to use new mobile number, you may purchase a starter pack of Hotlink Prepaid Unlimited or Hotlink Pantas and then change to this plan.

If you wish to keep your mobile number from other local operators, you may port-in to Hotlink Prepaid Unlimited or Hotlink Pantas and then change to this plan.
You can get 5% upfront reduction for any in-app purchases in both Google Play Store and Apple App Store when you pay it with your Hotlink credit. Promo ends on 30 June 2024.

For more instruction to pay with Hotlink credit for both Google Play Store and Apple App Store, click link: https://www.hotlink.com.my/en/lifestyle/services/operator-billing

Example: Subscribe to Viu monthly subscription via google play store and charge the payment via Hotlink Credit
Yes, the standard fee for rate plan change is RM2. Rate plan change via UMB (*100#) is not allowed.
Upon change of plan to Hotlink Work From Home Plan, all your previous internet passes will be terminated.
Hotlink Work From Home Plan gives you a 30-day active period upon activation with an additional 30-day credit grace period.

Unlimited Work From Home Passes

Internet Passes	All-Day Quota (uncapped high speed)	Work From Home Apps Quota	Price	Validity
5GB with Unlimited Work From Home 30-day	5GB	Unlimited	RM20	30-day
15GB with Unlimited Work From Home 30-day	15GB	Unlimited	RM25	30-day
25GB with Unlimited Work From Home 30-day	25GB	Unlimited	RM40	30-day
4GB with Unlimited Work From Home 7-day	4GB	Unlimited	RM10	7-day
2GB with Unlimited Work From Home 1-day	2GB	Unlimited	RM3	1-day

Unlimited Work From Home refers to unlimited quota usage for the following apps : Zoom, Microsoft Teams, WhatsApp, Google Meet, Office365, Skype, WeChat, Microsoft Outlook and OneDrive.

There is no quota limit to the Unlimited Work From Home Passes, you will enjoy high speed internet and upon reaching the limit for Fair Usage Policy, you will surf on reduced speeds.
We offer unlimited Work From Home with Fair Usage Policy (FUP). Upon reaching the FUP limits, users will be informed that they will be surfing on a reduced speed until the pass expires.

The FUP limit varies for each internet pass; 5GB for daily pass, 25GB for weekly pass and 100GB for monthly passes for high speed internet and there’s no quota limit for surfing on reduced speed.

The reduced speed is capped at 512kbps which allows fairly good user experience for video streaming on standard definition, social media apps, internet browsing, etc.
Like all mobile internet passes for prepaid, they are one-time pass.
Yes, you are allowed to stack the Unlimited Work From Home passes.