Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

Hotlink Jom Invite Member Programme

General

  • Jom Invite Member programme allows you to introduce your friends to Hotlink and earn RM25. All you have to do is send your invite link to your friend. Once they bought and activate their FIRST Hotlink SIM, both you and your friend will get RM25 Hotlink credit or Hotlink Postpaid bill rebate! This programme is limited to activation of Hotlink purchased through Hotlink Online Store.

  • Referrer: An existing Hotlink Prepaid and Hotlink Postpaid subscriber (excluding Hotlink Postpaid and Fibre) who refer friends and family to Hotlink.

    Referee: An individual, who is not a Hotlink or Maxis mobile subscriber (NRIC/ passport is not registered in Maxis).

  • Both Referrer and Referee will get RM25 Hotlink credit or Hotlink Postpaid bill rebate for each successful referral.

  • Both Referrer and Referee will get RM25 Hotlink credit or Hotlink Postpaid bill rebate for each successful referral.

    • Hotlink Prepaid: Hotlink credit to main balance
    • Hotlink Postpaid: Rebate on next month’s bill (staggered across five (5) bill cycles)
    Plan Upon
    Activation    		 Month 1
    (within 30 days)    		 Month 2 Month 3 Month 4 Month 5 Total Amount
    to be earned
    Hotlink Prepaid RM25 - - - - - RM25
    Hotlink Postpaid - RM5 RM5 RM5 RM5 RM5 RM25
    1. Hotlink Prepaid: Referee’s NRIC/ passport submitted in Hotlink Online Store must be the same as registered in Daftar app.
    2. Hotlink Postpaid: User needs to be in active status in order to get fulfillment.
    1. account is terminated/ported out
    2. does a change of ownership
    3. account is suspended/barred at point of 1st bill rebate assignment
    4. does a change of rate plan:
      • from Hotlink Prepaid/ Hotlink Postpaid to Maxis Postpaid
      • from Hotlink Postpaid to Hotlink Prepaid (for Hotlink Postpaid users who already received their 1st bill rebate)

Referrer

  • Step 1: Log in Hotlink/Hotlink Postpaid app
    Step 2:
        Option 1: Click “Settings” tab > “Jom Invite Member”
        Option 2: Click “Jom Invite Member” banner in app home page.
    Step 3: Share the invite link with your friends via Whatsapp, Line, Wechat, Twitter, or your social media platform of choice.
    Step 4: Ask your friend to click on the invite link and purchase Hotlink Prepaid/ Hotlink Postpaid Plan from Hotlink Online Store.
    Step 5: Once your friend has successfully activated the SIM, both you and your friend will get RM25 Hotlink credit/ Hotlink Postpaid bill rebate.

    • There will be one unique invite link daily for each referrer.
    • The invite link is valid for fourteen (14) days from the day the Referrer shares the link from the Hotlink/ Hotlink Postpaid app.
    • The Referrer’s Hotlink account must be active at all times to be able to share the invite link.

  • No, a Referrer cannot use his/her own invite link to purchase a Hotlink Plan. Only non-Hotlink/ Maxis mobile subscriber is eligible to be a Referee.

  • No, you can invite as many people as you want. However, each NRIC/passport is limited to 5 (maximum RM125) Hotlink credit/ Hotlink Postpaid bill rebate throughout the programme period.

  • Yes, your 6th Referee will still get the Hotlink credit/ Hotlink Postpaid bill rebate. However, you have reached your maximum limit of 5 Hotlink credit/ Hotlink Postpaid bill rebate.

  • No, only when your friend successful activates the Hotlink SIM, you will be eligible for Jom Invite Member Hotlink credit/ Hotlink Postpaid bill rebate.

  • Yes, your reward will be based on your existing rate plan that you are currently subscribed to (excluding Maxis Postpaid), at the time your Referee activates their Hotlink SIM.

Referee

  • Step 1: Click on the invite link
    Step 2: Purchase any Hotlink Prepaid/ Hotlink Postpaid Plan and complete the order process in Hotlink Online Store
    Step 3: Once SIM card is received and activated, you will get RM25 Hotlink credit/ Hotlink Postpaid bill rebate!

  • No, a Referee is eligible to get only one (1) Hotlink credit or Hotlink Postpaid bill rebate on their first Hotlink SIM activation per NRIC/ passport.

  • No, only Hotlink SIM purchased from Hotlink Online Store through the invite link is eligible to get the Hotlink credit or Hotlink Postpaid bill rebate.

  • No, only successful activation will be eligible for Jom Invite Member Hotlink credit/ Hotlink Postpaid bill rebate.

Got questions about our ongoing programmes?

FIND ANSWERS HERE

Need to get in touch with us?

Contact Hotlink Customer Service

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