With Hotlink Prepaid plan, you will enjoy a flat rate of 30sen/60-sec for calls & 15sen/SMS to all local networks. Video call is same rate as voice call.

To manage your account easily and enjoy our wide variety of rewards, download Hotlink app from Google Play or Apple App Store. Alternatively, you may dial #100* to manage your account.

Hotlink Prepaid Plan gives you a 5-day active period upon activation with an additional 50 inactive days, also known as credit grace period.

During the inactive period, you will be able to receive incoming calls and SMS. To make outgoing calls, send SMS & surf the internet, please perform a top up. To avoid account termination and mobile number expiry, top up before the end of the inactive period to keep your Hotlink active.

Your unused credit during the inactive period will be frozen, and you can only receive incoming calls and SMS. Upon your next top up, your unused credit balance will be combined with your top up amount.

During the inactive period, you will not be able to use the balance quota from your Internet pass. Top up to continue using your Internet pass.

You will be able to enjoy 5G with this rateplan if you meet all the following requirements: 

• Using a 5G capable device;
• Your SIM is a 4G LTE SIM. To check, just dial *100*6*1*4# from your phone;
• Enabled 5G settings on your device; and
• Within 5G coverage
  

Download Hotlink app from Google Play or Apple App Store to purchase and manage all internet passes. Alternatively, you may dial *100#.

There is no quota limit to the Unlimited Internet Passes, you will enjoy high speed internet and upon reaching the limit for Fair Usage Policy, you will surf on reduced speeds.

We offer unlimited internet with Fair Usage Policy (FUP). Upon reaching the FUP limits, users will be informed that they will be surfing on a reduced speed until the pass expires.

The FUP limit varies for each internet pass; 6GB for 1 day, 20GB for 7 days pass and 40GB/200GB for 30 days pass. There’s no quota limit for surfing on reduced speed.

The reduced speed is capped at 512kbps which allows fairly good user experience for video streaming on standard definition, social media apps, internet browsing, etc.

Unlimited pass users will get to enjoy uncapped speed from 8pm-8am. Quota will be utilizing from the fair usage policy (FUP). Once FUP quota is fully depleted, both 4G and 5G network will experience surfing at a reduced speed capped at 512kbps (all day). 

Your account/ SIM must be active for you to use any services (outgoing call & SMS or browse the internet). You will be able to use your remaining quota once you have topped up.

The Unlimited Internet Pass with faster speed will take precedence.

E.g. you have an existing Unlimited Internet and Calls (6Mbps) 30-day pass. You purchase another Unlimited Internet and Calls (12Mbps) 30-day pass. All internet browsing will now be at 12Mbps instead of 6Mbps.

No. They are one-time passes.

The unlimited voice call includes domestic fixed landlines, mobile lines, emergency numbers and 1800 numbers. Charges may apply to calls made to special numbers (eg. 1300/121/20018).