Frequently Asked Questions
SIM + Unlimited Internet and Calls 7-day Pack
-
Pack Type Price Validity Available at: SIM Pack + Unlimited Internet and Calls 7-day (3Mbps) pass* RM17 7 days Selected 7-Eleven *There is no preloaded credit in this Hotlink Prepaid Unlimited SIM pack.
-
You may purchase it at selected 7-Eleven stores.
-
Download the “Daftar” app to register the SIM pack!
Steps to register your SIM on Hotlink Daftar are as below:
Step 1: Choose “HOTLINK” for “Register New SIM”
Step 2: Scan the QR code on the SIM card
Step 3: Scan your ID or passport
Step 4: Take a selfie and done!
Click here for more info. -
You need to redeem your Unlimited Internet and Calls pass; to redeem, just dial *811#.
-
Your pass is valid for 7 days from the date of redemption. You will be able to use your pass if your account is active.
For example: SIM + Unlimited Internet and Calls 7-day Pack (3Mbps)
Day 1: Activate SIM
Day 5: Redeem Unlimited Internet and Calls pass 7-day pass
Day 7: Need to top up to remain active and continue using Unlimited Internet and Calls 7-day pass
Day 12: Unlimited Internet and Calls 7-day pass expires -
No, you must redeem the Unlimited Internet and Calls pass within the 7 days of your validity period.
Example: SIM + Unlimited Internet and Calls 7-day (3Mbps) Pack
Day 1: Activate SIM
Day 7: Last day to activate Unlimited Internet and Calls 7-day pass
Day 8: Unable to activate Unlimited Internet and Calls 7-day pass
Need more information on our Hotlink plans?
Need to get in touch with us?
Contact Hotlink Customer Service