What is ‘inactive’ days/period (also known as ‘credit grace’ period)?

During the inactive period, you can only receive incoming calls and SMS. To be able to make calls, send SMS, & surf the internet, please perform a top up. To avoid account termination and mobile number expiry, top up before the end of the inactive period to keep your Hotlink active.

How can I purchase/check the balance quota of my Unlimited Internet Passes?

Download Hotlink app from Google Play/App Store to purchase and manage all internet passes. Alternatively, you may dial *100#.

Is there a quota limit to internet usage on the Unlimited Internet Passes?

There is no quota limit to the Unlimited Internet Passes, you will enjoy high speed internet and upon reaching the limit for Fair Usage Policy, you will surf on reduced speeds.

Are the Unlimited Internet Passes auto-renewable?

The Unlimited Internet Pass with faster speed will take precedence. E.g. you have an existing Unlimited Internet and Calls (3Mbps) 30-day pass. You purchase another Unlimited Internet and Calls (6Mbps) 30-day pass. All internet browsing will now be at 6Mbps instead of 3Mbps.

Who is eligible to subscribe to Hotlink Streaming Plan?

This plan is open to all existing Hotlink Prepaid customers to change your existing rate plan to Hotlink Streaming Plan via Hotlink app.

How do I enjoy the 5% off Google Play Store and Apple App Store purchases?

You can get 5% upfront reduction for any in-app purchases in both Google Play Store and Apple App Store when you pay it with your Hotlink credit. For more instruction to pay with Hotlink credit for both Google Play Store and Apple App Store, click link: https://www.hotlink.com.my/en/lifestyle/services/operator-billing . Example: Subscribe to Viu monthly subscription via Google play store and charge the payment via Hotlink Credit.

Are the Unlimited Streaming passes stackable?

Yes, you are allowed to stack the Unlimited Streaming passes.

Who is eligible to subscribe to Hotlink Work From Home Plan?

This plan is open to all existing Hotlink Prepaid customers to change your existing rate plan to Hotlink Work From Home plan via Hotlink app.

How do I enjoy the 5% off Google Play Store and Apple App Store purchases?

You can get 5% upfront reduction for any in-app purchases in both Google Play Store and Apple App Store when you pay it with your Hotlink credit. For more instruction to pay with Hotlink credit for both Google Play Store and Apple App Store, click link: https://www.hotlink.com.my/en/lifestyle/services/operator-billing . Example: Subscribe to Viu monthly subscription via Google play store and charge the payment via Hotlink Credit.

Are the Unlimited Work From Home passes stackable?

Yes, you are allowed to stack the Unlimited Work From Home passes.

The Jaguh 5G Plan with Most Savings, Max Value

Lightning fast 5G with uncapped speed

Unlimited 5G Internet For You Always

Stream & Game at Uncapped 5G Speed

Enjoy smooth streaming and lightning-fast gaming

Unlimited Hotspot & Calls

Stay connected with multiple devices anytime anywhere with unlimited 5G internet & calls

20% Cashback

Enjoy cashback for Pakej Belia with every monthly internet pass purchase

View More Passes

Join Hotlink today!

Buy SIM Pack

Switch To Hotlink

20% Cashback
Upgrade Now

Find out how to redeem your 20% cashback!

Find out more about Pakej Belia.

Step 1

Log in to the Hotlink app

Step 2

Select the monthly pass that you are eligible to purchase. Complete the pass purchase and receive your activation SMS and cashback.

Step 3

For your next purchase, select the monthly pass of your choice. Click "Select Voucher"

Step 4

Select the available cashback vouchers

Step 5

Voucher is successfully added. You can complete your purchase

Get the all-new Hotlink Prepaid! Upgrade now!

Step 1

If you are an existing user of an old plan, head on over to the Hotlink app to upgrade

Step 2

Select an all-new Hotlink Prepaid plan

Step 3

Click "Get this plan", complete your purchase and you will receive a confirmation

Discover
More Prepaid Services

Enjoy easy access to our Prepaid services for hassle free streaming & gaming.

Prepaid Top-Up

Reload your credit
and say goodbye
to disconnection worries.

Top Up Now

SOS Top-Up

Our SOS Top Up feature
offers you instant credit
when you are in need.

Request Now

Ask-A-Top-Up or Share-A-Top-Up

The All-New Hotlink eSim

Instantly register a new
Hotlink Prepaid eSIM line
with the Hotlink app.

Find Out More

Ask-A-Top-Up or Share-A-Top-Up

Ask-A-Top-Up
or Share-A-Top-Up

Ask or share credit
with your loved ones
easily in just a few steps.

Find Out More

Digital Plan

Streaming & Work From Home

Upgrade to our
digital plans in
Hotlink app now!

Find Out More

Roam with Hotlink Prepaid

Time to Roam with Up to 100GB Data!

Enjoy 100GB internet in
Singapore, Thailand, Indonesia and
Malaysia for RM48/mth.

Find Out More

Gaming

More gaming,
more entertainment!

Experience the best gaming,
streaming and entertainment
only with Hotlink.

Find out More

Direct Carrier Billing With Hotlink Malaysia

Pay with Hotlink

Take control, experience convenience!

Pay for preferred apps
and games via your Hotlink credit
or monthly bill.

Learn More

Find out more about Hotlink Prepaid

How much is the Hotlink Prepaid starter pack and what is preloaded into the SIM?

The Hotlink Prepaid starter pack is priced at RM10 and preloaded with RM5 credit. Upon activation, the plan gives you 5 active days and 30 inactive days.

What are the voice calls & SMS rates?

With Hotlink Prepaid plan, you will enjoy a flat rate of 30sen/60-sec for calls & 15sen/SMS to all local networks. Video call is same rate as voice call.

How do I manage my account on this plan? E.g. Buy internet pass, check my balance etc.

To manage your account easily and enjoy our wide variety of rewards, download Hotlink app from Google Play or Apple App Store. Alternatively, you may dial #100* to manage your account.

FAQs

Get your questions answered

T&Cs

Read the full terms and conditions

The Jaguh 5G Plan with Most Savings, Max Value

New Hotlink Prepaid All In One Plan Now with 5G